FREQUENTLY ASKED QUESTIONS

Have questions, but don't know how to get started? Start with typing keywords in the search box or use handy navigation on the left to get all the answers.

Who we are?

FreePaperWriter.com offers a professional custom paper writing service for students in the US who are willing to boost their academic progress with the help of better written, more in-depth and subject-relevant scholarly texts.

What are our main services?

Original research paper and essay writing is our main service. In addition, we write custom term papers, courseworks, case studies, lab reports, thesis papers, and 30+ other types of college assignments. Professional editing, proofreading, and revising services are present as well.

Are there any strong guarantees?

Yes, there are! Take advantage of the following guarantees: plagiarism-free paper writing, timely delivery of orders, individual approach, yes-can-do work ethic, and safe checkout.

Can I rely on your company?

We’ve been writing custom papers for college students for more than 8 years. 1000s of American students used our help with paper writing, while an average satisfaction rate is 97%. In addition, we provide a 100% confidential paper service by skilled and well-trained US paper writers.

How do I make my order?

Visit the Order page, fill out all the suggested form fields, and tick all the boxes. In our turn, we’ll process and analyze your requirements in order to assign the best paper writer. the secure checkout page is the final step to make an order.

How to pay for the paper writing service?

Our customers usually pay for custom papers using their credit or debit card. If you like, you can also pay for your paper via any of the supported online payment services, e.g., Discover.

Can I talk to my writer?

Yes, you can communicate with your writer for free from your Customer Area.

How to download my paper?

Just as we fulfill your paper, you’ll be notified shortly after. After that, you could download your new paper from your Customer Area in one click.

Are there any free revisions included in your paper service?

We offer free unlimited revisions for 14-30 days after your order has been completed.

What kind of writers do you have?

We recruit local US academic paper writers who are native English speakers and international experts.

How will you pick a paper writer for me?

Make an order now, and we’ll automatically assign you a top subject matter expert. If you would like to get more for your money, on the order page, choose a TOP writer or a Premium paper expert.

Can I select a writer on my own?

Yes, you can select your own writer knowing their ID in our system. The option is free and available for all types of custom papers.

How is a top paper writer any different from a premium paper writer?

A top writer is a subject matter expert from the list of top 30 of our best writers across a subject field. In their turn, premium writers are featured in the list of top 10 subject matter experts available on FreePaperWriter.com.

Are your writers native English speakers only?

We have native US English native speakers on the team. Also, we offer strong international experts to work on the papers of those students who don’t speak English as their first language.

Which academic levels do you support?

We help students having one of the following academic levels: Ph.D., Master, Graduate, College, High School (GCSE, GNVQ).

How can I provide my brief with the paper writing instructions?

On the order page, drag-and-drop your file with instructions to attach it to your order.

How quickly can you finalize my paper from scratch?

Deadlines vary from 1-3 hours to 20 days.

Will you fulfill my paper order timely?

Of course! We guarantee to do your paper according to the deadline or even faster.

Can you write my paper overnight?

Yes, it’s possible to write your paper on the same day. Note that almost 35% of orders arrive before the deadline.

Is your custom paper writing service reliable?

We assure you that our service is 100% reliable! Our company spends a lot of time improving the confidentiality and privacy of all our customers. Our current Trustpilot and Sitejabber rating is 4.7/5. The current customer satisfaction rate is 96% based on 1592 reviews.

Is it secure to order custom papers on your site?

We protect data regarding your order details and payment information. No third party or whatsoever gets any access to our base of customers, orders, and payment details. Using the SSL protocol, we guarantee the privacy of your sensitive personal and payment data. In addition, we follow DMCA regulations 100%.

Is it secure to buy papers on your site?

Safety and confidentiality of your customer experience when buying custom papers online on our site is guaranteed.

Is it possible for my teacher to find out that I was using your paper service?

That is totally impossible! We guarantee the safety and security of your orders, personal data, and payment details. Order custom papers safely on our site!

Will you resell my paper to some other student in the future?

We never re-sell papers written for our customers. We guarantee to never share, store, resell, publish, or display your paper unless given direct permission for marketing and educational purposes.

Can you write my paper on the same day?

Yes, we can write you a new custom paper in 24 hours.

How do you ensure a top-notch paper writing quality?

First of all, we hire expert paper writers, subject matter experts, and train them to write A-grade papers. Requirements include writing papers from scratch and meeting customer deadlines. Once an order is fulfilled, our in-house QAD (Quality Assurance Department) studies every new draft to ensure the quality is on point.

How do I know that my paper is original?

We check every new paper for plagiarism using professional instruments, e.g, CopyScape.

Can I get a plagiarism report?

Yes, you can have a detailed plagiarism report if you choose such an extra service on the order page.

What’s the Quality Assurance Department?

QAD (Quality Assurance Department) is our in-house editing and proofreading team that checks every paper written by our experts before making a custom paper available for you to download.

What types of papers do you do?

We can write, edit, proofread, and rewrite essays, short compositions, reports, case studies, course works, term papers, dissertations, and 30+ other types of college assignments. You can find the full list of supported paper types on the order page.

Which subjects are available?

We cover high school, college, and university level subjects. The most popular subjects are Literature, History, Nursing, MBA, Law, Technology, Accounting, Journalism, and Math. We support more than 30 other subjects and courses. You can find the full list on the order page. In case your subject isn’t on the list, select Other at the bottom of the dropdown menu with the list of all the available subjects.

Can I have my essay revised?

Depending on the paper type, revisions are free within 14-30 days after your order has been fulfilled.

Are order revisions free?

Yes, all the order revisions are free during 14-30 days. After the free revision period ends, revisions should be paid for.

How many times can I ask for revisions?

You can ask a writer to revise your paper an unlimited number of times.

How can I file for a refund?

You can use claim a refund when:

  • Your custom paper doesn’t meet the initial order details.
  • The writing quality is below par.
  • A paper contains plagiarism.
  • There’s a sudden change in your plans, and a paper wasn’t downloaded.

Should you have any complaints or concerns, please inform us within 2 weeks after the order completion to claim a refund.

Is it possible to get a refund if I haven’t downloaded my paper yet?

Yes, if that’s the case, claim a full money-back/refund.

How do you form the price?

There are a couple of factors that form the price for the custom paper:

  • Paper type.
  • Academic level.
  • Urgency.
  • Number of pages.
  • Additional services.
  • Writer’s level.

How to buy a custom paper cheaper?

Here’re a couple of money-saving hints that can help you get a better price:

  • Buy your paper in advance.
  • Choose the right academic level.
  • Choose the right type of writer.
  • Redeem your discount code.
  • Use your bonus funds (Loyalty Program).

Which payment means are supported?

Pay for your paper using your debit/credit card. Online payment platforms, e.g, Discover, are also supported.

Can I pay for my custom paper later?

According to our Terms and Conditions, you have to pay for your paper first.

Are there any hidden fees or extra charges?

There are no extra fees once your payment is made. If you change the initial instructions, you may be asked to pay an extra fee for additional work.

Is there any free stuff?

You don’t have to pay for a title/cover page and a reference page. Also, editing and proofreading are free. A plagiarism check is free too. You don’t have to pay for a Preferred Writer feature, as well as for the communication with your writer. Customer Support hotline and Live Chat are available for free 24/7.

Are there any discounts or special offers?

As a new customer, you will get a Welcome Bonus – 15% off your first paper. For our loyal, returning customers, we’ve got regular promo offers and seasonal discounts!

What is the Customer Loyalty Program?

Each time when you buy a custom paper, you save 5% as your bonus account credits. These bonus credits could be spent when you need a new paper.

This is my first order on FreePaperWriter.com. Can I get a discount?

Yes, we’ll be glad to offer you a discount as a welcome bonus - 15% off your custom paper!

I wrote a paper but a professor sent it back and told me to rewrite it. Can you rewrite my paper for me?

Yes, we’ll be glad to help rewrite your paper and make it more original, subject-relevant, and topic-savvy.

I have a brief with all the specific requirements and guidelines from my teacher. Can you follow these instructions?

Upload all the files with instructions at hand. Simply drag-and-drop a file(s) with your requirements, and a paper writer will follow them word for word.

I would like to have my paper to be written exactly on time. Is it possible?

We guarantee to do your paper on time or even before the deadline. All writers on the team are instructed to follow the deadlines. The percentage of missed deadlines on our site is only 2.9%!

I wrote my paper, but can you help me proofread it?

Absolutely! Send us your paper and will edit and proofread it A to Z. The service will include fixing grammar, style, punctuation, spelling, and the document’s structure.

Can you help me calculate the paper price?

Contact our support hotline or live chat. Also, you can write an email. Our friendly managers will help you with any question or concern that may arise when working with your paper service.

There’s no subject that I have on the list of subjects on the order page. What should I do?

If your subject isn’t on the list, please, select the Other option at the bottom of the dropdown menu with a list of subjects.